Civic Punks

Leg two of the Civic Punks World Tour is here.
I’m heading to Europe — with stops in Kyiv, London, Berlin, Tallinn, Helsinki, Copenhagen, and Tbilisi — to look for the people, places, and ideas shaping the future of government.
The heart of the trip is Kyiv. Ukraine feels like one of the most important places in the world to understand democracy, resilience, digital government, trust, and public service under pressure.
I’m also heading to the Creative Bureaucracy Festival in Berlin and the UN Public Service Forum in Tbilisi.
And this episode includes a very lovely Civic Punks first: the project’s first sponsor, Olivia Dorey and The Grace Project, which is exploring how agentic AI can support carers, government, and better public services.
Who should I meet while I’m on the road? And what should I be paying attention to?

Governments around the world are trying to make sense of AI in real time. Some are experimenting, some are regulating, some are cautiously poking it with a stick from a safe distance.
In this episode, our global government innovation panel compares what we are seeing across different countries and systems. We talk about how AI is changing public sector innovation, why digital sovereignty is becoming such a big deal, and what all of this means for the people who actually make government work.
Because the future of government is not just about better tools. It is also about power, trust, capability, and the role of public service itself.
PanelistsAngela Galeano
Futuro Publico
Demos Helsinki
Brian Whittaker
Humans of the Public Service
Luke Cavanaugh 
Interweave
Tony Blair Institute
Links and things mentioned
Innovate US - Is providing AI Training for the government
Diella - Albania's AI Minister, who is actually an AI
Latam-GPT — a Latin American initiative to develop a language model built in the region
Visio - Government of France's sovereign alternative to Microsoft Teams
Making AI Work for the Public: An ALT Perspective by New America
Taking the Pulse of Public Benefits AI: Top 3 Reflections from PBIF’s Summer Open Call by Center for Civic Futures
The Phoenix Project by Gene Kim, George Spafford, and Kevin Behr
DOGE done better by Geoff Mulgan
G7 GovAI Grand Challenge

Civic Punks is starting to come into focus.
In this short solo update, I’m back at Queen’s Park — where I filmed the original launch video — to share where the project is going next.
Over the last few months, I’ve been travelling across East Asia and the Pacific, meeting people, recording conversations, going to events, and trying to understand what the future of government looks like from the ground. Somewhere along the way, the shape of Civic Punks started to get clearer.
The core is still the same: exploring the future of government through the people trying to make it better. But the strategy is getting sharper. The podcast will go deeper with people and their stories. YouTube will focus on ideas, tensions, and field observations. Instagram will become more of a notebook from the road. The newsletter will connect the dots. And LinkedIn will become more of a conversation space.
The goal is simple: more signal, less noise — and more content that feels human, useful, and actually worth spending time with.
I’ve linked the draft content strategy in the show notes. It is still very much a working draft, and I’d love your thoughts.
What would you actually listen to?Who should Civic Punks be paying attention to?Where does this community need more signal?Draft strategy: https://www.notion.so/Content-Strategy-v-3-35295f99cead8016a37ae0e41f53e5a3
Weekly Synthesis: https://civicpunks.substack.com/ Behind the Scenes: https://www.instagram.com/civicpunks/ Big Ideas: https://www.youtube.com/@CivicPunks
Website: https://civicpunks.com/
 

In this episode of the Future Government series, I sit down with Sir Geoff Mulgan, one of the people whose work has deeply shaped the field of public sector innovation — and, personally, someone I remember studying back in grad school.
So this was a bit of a special one.
We talk about why governments need to get much better at using intelligence, how history can help us make sense of the moment we are living through, and why imagination may be one of the most underrated capacities in public life.
A big theme running through the conversation is the need to reclaim imagination — not as fantasy or naïve optimism, but as a practical tool for building better futures. More positive futures. Maybe even, dare we say it, slightly utopian ones.
Geoff also shares advice for the next generation of public servants and reflects on what it will take to build governments that are more capable, thoughtful, and alive to possibility.
For anyone working to make government better, this is a conversation worth spending time with.

Thea Snow is one of those people I love talking to because I always leave our conversation feeling a little more grounded and wise.
At the time of this recording, Thea was Director at the Centre for Public Impact for Australia and Aotearoa New Zealand. She has since stepped back from that role and is taking time to enjoy life, reflect, and explore what comes next.
In this conversation, we cover a lot of ground: local empowerment, the changing role of public servants, how expertise is shifting, what AI might mean for government and citizen interaction, and how we prepare public institutions for what is coming.
But the question that stayed with me most was one Thea posed: what would it look like if government loved you?
It's a provocative question. We don't ever think of government this way, but what if we did?This is part of a series I am doing where I sit down with some of the people who inspire me the most in the field of public sector innovation to get their thoughts on the future of government.

What if one of the problems in government is that we keep using the wrong pattern for the work in front of us?
In this conversation, I sit down with Suhit Anantula to explore his framework of Lines, Loops, and Vibes. Vibes are about instinct, intuition, and sensing what is emerging. Loops are about iteration, experimentation, feedback, and learning by doing. Lines are about structure, process, and scaling what has become clear.
The fun part is applying this to government. When should public servants trust a vibe? When does a problem need a loop? And when is it finally ready to become a line?
We also wander into reflexes, innovation, public service learning, Peter Drucker, and the strange joy of just jamming on ideas with someone who is thinking deeply about how organizations actually work.
Curious to hear what you think: where is government stuck in a line when it probably needs a loop?

Public sector innovation was supposed to help government change.
But what happens when innovation becomes part of the system it was meant to challenge?
In this conversation, I sit down with Nicholas Gruen, a longtime voice in public sector innovation, to talk about why the field may have lost some of its edge. We get into perpetual pilots, reform work that never quite lands, and the strange way innovation can become another layer of process rather than a force for real change.
We also talk about one of Nicholas’s bigger ideas: the gap between the systems world and the life-world. Systems help us see patterns, scale, and structure. But when they drift too far from real human experience, things start to go sideways.
This one is a thoughtful, slightly uncomfortable conversation about change, institutions, and what it takes to keep reform connected to real life.

Roger Watson has been one of the leading voices shaping the practice of design in government in Australia — as a practitioner, teacher, author, and long-time champion of better public services.
I sat down with Roger in Sydney to talk about how he found his way into this work, the personal experiences that shaped his interest in government design, and why he believes the field needs to evolve.
We also dig into the idea of Design Thinking 3 — what comes next after earlier waves of design practice — and some of the ideas behind his upcoming book, including the conditions needed to create truly innovative spaces: labs, temples, podiums, and academies.
It is a thoughtful conversation about design, government, innovation, and the spaces we need to build if we want public institutions to think and act differently.

There’s a lot of pressure right now to be more efficient, more effective, and somehow keep up with a steady stream of new tools—especially AI. In this conversation, I sit down with Michael Baskin, Chief Innovation Officer for Montgomery County, to talk about how he actually approaches that challenge in his work and life.
This isn’t just a conversation about tools. It’s about process, judgment, and the underlying philosophy Michael uses to get the best out of himself without losing what makes his work human. He moves fast, and there’s a lot of wisdom packed in here for anyone trying to work smarter, stay grounded, and figure out what real effectiveness looks like right now.

Derek sits down with Shannon Salter, Head of the Public Service for the Government of British Columbia, to explore BC’s vision for redesigning government around life events instead of programs and departments. They talk about what that shift really means, how you make it real inside a large public system, and what it takes to work across silos and levels of government.